Qi Xiao Yun

About

About

Qi Xiao Yun is a hospitality-focused SaaS platform delivering digital operation solutions for hotels and scenic destinations.

2014
Founded
1000+
Customers
1800万+
Orders
50亿+
GMV

Customers

Trusted by leading properties

1000+ hotels, destinations and complexes in active operation

Shunhe Hotel Group
Zheqinglv Group
Wyndham Grand Ningbo
Ningbo Pacific Hotel
Shaoxing Fuyue Wyndham Hotel
Hangzhou Bay Hotel Group
Wenzhou Sanyu New Century Hotel
Shaoxing Tianma Hotel
The Dragon Hotel
Beijing Zhaolin Grand Hotel
Chunyi Hotel
Hebei Jinyuan Grand Hotel
Jinan Nanjiao Hotel
Changbaishan Hotel
Dalian East Hotel
Beijing Treehouse
Qingdao Fuxin Hotel
Hyatt Place Kunshan
Dongguan Yingbin Hotel
Plaza Hotel Yuyao
Wenzhou International Hotel
Shungeng Hillview Hotel
Jilin Province Hotel
Shanghai Fuyue Hotel
Shunhe Hotel Group
Zheqinglv Group
Wyndham Grand Ningbo
Ningbo Pacific Hotel
Shaoxing Fuyue Wyndham Hotel
Hangzhou Bay Hotel Group
Wenzhou Sanyu New Century Hotel
Shaoxing Tianma Hotel
The Dragon Hotel
Beijing Zhaolin Grand Hotel
Chunyi Hotel
Hebei Jinyuan Grand Hotel
Jinan Nanjiao Hotel
Changbaishan Hotel
Dalian East Hotel
Beijing Treehouse
Qingdao Fuxin Hotel
Hyatt Place Kunshan
Dongguan Yingbin Hotel
Plaza Hotel Yuyao
Wenzhou International Hotel
Shungeng Hillview Hotel
Jilin Province Hotel
Shanghai Fuyue Hotel
Shunhe Hotel Group

Shunhe Hotel Group

Zheqinglv Group

Zheqinglv Group

Wyndham Grand Ningbo

Wyndham Grand Ningbo

Ningbo Pacific Hotel

Ningbo Pacific Hotel

Shaoxing Fuyue Wyndham Hotel

Shaoxing Fuyue Wyndham Hotel

Hangzhou Bay Hotel Group

Hangzhou Bay Hotel Group

Results

Customer outcomes

Real scenarios with measurable results

Resort Hotel2018–2024

Hangzhou Lin'an Tuankou Zhong'an Radon Hot Spring Resort

Challenge: High off-season vacancy, offline voucher sales couldn't reach nearby WeChat audiences

Approach: Launched voucher presale, integrated marketing and stored-value with WeChat distribution

3万+
Vouchers per campaign
35%
Distributed order share
7天
Go-live time
Voucher presaleIntegrated marketingStored value

Presale locked in off-season cash flow; integrated marketing turned every staff member into a seller.

Head of Operations, Hangzhou Lin'an Tuankou Zhong'an Radon Hot Spring Resort
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Conference Hotel2018–2023

Shanghai Fuyue Hotel

Challenge: Group MICE bookings via phone were slow; corporate booking process was cumbersome

Approach: Group and corporate self-service booking with online room selection and payment

40%
Fewer front-desk calls
60%
Group online booking rate
1周
Onboarding time
Group bookingCorporate booking

Self-service group booking shifted front desk from order-taking to guest service — a huge MICE season win.

Director of Sales, Shanghai Fuyue Hotel
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Business Hotel Group2019–2024

Shunhe Group

Challenge: Fragmented F&B delivery across properties, no unified loyalty, ancillary revenue siloed

Approach: Group-wide loyalty, F&B delivery, in-room dining and marketing with unified reporting

25%
Ancillary revenue lift
8+
Properties live
1800万+
Platform orders
LoyaltyF&B deliveryIntegrated marketing

Connecting F&B and loyalty finally gave us a group-level view of every non-room dollar.

Group Operations Director, Shunhe Group
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Hotel-Scenic Complex2019–2024

Yuanxiang Cultural Tourism

Challenge: Hotel, scenic and retail sold separately; bundles were hard, secondary spend was low

Approach: Mall, group-buy, ticketing and voucher bundles with one membership card across venues

2x
Secondary spend per guest
50%
Online ticket share
10+
Modules integrated
MallTicketingVoucher presaleMembership

One system connected hotel, scenic and mall — seamless guest journey, unified marketing.

General Manager, Tourism Ops, Yuanxiang Cultural Tourism
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